Privacy Policy

SuperValue Plaza Online Shopping contains applications which collect personal information about you. In using SuperValue Plaza Online Shopping, you consent to the collection, storage, use and disclosure of your personal information in accordance with our Privacy Policy and this Privacy Notice.

Collection of Information

In addition to the matters set out in our Privacy Policy, in using SuperValue Plaza Online Shopping we collect your personal information for the purposes of:

  1. processing your registration application;
  2. assessing your credit-worthiness;
  3. undertaking any dealings or transactions with you;
  4. processing and delivery of your order(s)
  5. enforcing any legal or other rights we may have against you in any manner that we see fit;
  6. sending you any advertising or promotional material; and
  7. enhancing SuperValue Plaza Online Shopping so that we may offer you a better, more personalised and tailored service.

Collection from other sources

In using SuperValue Plaza Online Shopping you also authorise us to collect personal information about you from any other source available to us including, but not limited to, credit referral agencies and your bank (present and past).

SuperValue Plaza's Right to Refuse Application

If sufficient personal information is not supplied, or is not satisfactory to us, then we reserve the right to refuse to accept the person's application to register to use SuperValue Plaza Online Shopping.

SuperValue Plaza's Use of Cookies

SuperValue Plaza Online Shopping may use 'cookies'.

Website Analysis Tools

SuperValue Plaza uses Google Analytics to collect information such as the number of visitors per day or the number of pages requested per day. In order for this to occur a small piece of code is placed on each page which counts these statistics. This non-personal information gained is aggregated by Google Analytics and enables us to measure activity within our websites which in turn is used to continually improve our site and our service to our customers.

Emails sent on behalf of SuperValue Plaza Online Shopping to registered shoppers may include code that measures e-mail response and click through activity.

Disclosure

We may disclose your personal information in accordance with our Privacy Policy and / or for any of the purposes listed in the "Collection of information" paragraph above, including but not limited to:

  1. our employees;
  2. research and/or marketing firms;
  3. credit referral agencies; and
  4. business advisors.

Storage of Personal Information

Any personal information that you provide to us through SuperValue Plaza Online Shopping will be collected and held by us or on our behalf. Our address is 29 Byron Street, Sydenham, Christchurch.

SuperValue Plaza has taken many steps, from both technical and systems perspectives, to ensure that Customers' information is well protected. However it is important that Customers remember to never share their Login with any other person.

While SuperValue Plaza endeavours to keep the Customer's personal information collected on SuperValue Plaza Online Shopping secure and confidential, no member of the SuperValue Plaza Group shall be responsible for any breach of security caused by third parties, nor represents that SuperValue Plaza Online Shopping is completely secure.

Your Rights of Access

You have the right to access and seek correction of your personal information held by us. Our Privacy Policy contains information on how you can access and seek correction of your personal information. If you would like to access and seek correction of your personal information, you may also call us on 0800 40 40 40 or contact us at supervalue.co.nz.

Customers may also access and update certain personal information held by SuperValue Plaza in the "My Account" area of SuperValue Plaza Online Shopping.

Hello Shopper!

We will be implementing upgrades to our payment system to enhance security. As a result, you will be required to re-enter their payment information during/before your next purchase.

Our Commitment to You:
At SuperValue, we value your trust, and we understand that your time is precious. We apologise for any inconvenience this change may cause and want to express our gratitude for your continued support.

Thank you for being a valued customer. We appreciate your understanding and cooperation as we work to enhance your shopping experience.

Best regards,
The SuperValue Team